As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

To perform high quality diagnostic and repair service at a fair price using quality Napa parts

To employ ASE certified technicians

To be dedicated to customer satisfaction

To exercise reasonable care for the customers property while in our possession

To obtain prior authorization and provide a price estimate for work performed

To provide a system for fair settlement of customer complaints should they occur

To maintain the highest standards of our profession

To uphold the integrity of all members of the NAPA AutoCare Program